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Privacy Policy

This Privacy Policy describes how LuxuryChess.eu collects, uses, and stores your personal data when visiting our online store. We respect your right to privacy and process your data lawfully, fairly, and transparently. The Privacy Policy published in this section applies solely to this webpage. Ecarcharger Ltd. is not responsible for the privacy policies of third-party websites owned and administered by third parties. 

Data Controller


The Data Controller is Ecarcharger Ltd., the owner of the online store LuxuryChess.eu. The company is headquartered and registered in Bulgaria, Sofia, 43 Naiden Georgiev Str., 3rd floor, entered in the Bulgarian Commercial Register with UIC: BG204166480. You can contact the Data Controller at the above address or via email at sales (at) luxurychess.eu

 

Privacy, Purpose and Objectives of Processing Personal Data


Ecarcharger Ltd. collects and processes data about users and its customers in order to provide better service and to successfully deliver the ordered goods to its clients.

Ecarcharger Ltd. collects personal data such as:

  • full name
  • email address
  • phone number
  • delivery address, including city/town, street and number
  • IP address and cookies to improve user experience
  • data related to orders and payments

The personal data you provide in the online store LuxuryChess.eu when registering or finalizing an order will be used solely for your service – processing orders, sending newsletters (if you have given your consent), and contacting you in case of problems related to your order. We guarantee that this data will not be unlawfully disclosed to third parties or used for purposes other than those described below. The user account and its data may be deleted upon request by the user. Use of the website https://luxurychess.eu is free of charge and does not require registration or submission of data from every visitor.

Personal data may be submitted in the online store LuxuryChess.eu in the following cases:

  • Users and customers of the website order goods through the store mechanism. To complete the order in the shopping cart, they must provide: full name, email address, phone number, delivery address, city/town, and postal code.
  • Users and customers voluntarily register in the store’s system, where the required fields are: full name, email address, phone number, address, city/town, country, region, and password (which is strictly confidential and accessible only to the registering user). Additional fields may be completed voluntarily, such as fax, company name, address complement, and postal code. When registering a new account, users may voluntarily subscribe to the company’s newsletter.
  • When users and customers use the contact form at: https://luxurychess.eu/contact, it is necessary to provide full name and an email for feedback.
  • When users and customers voluntarily subscribe to the company’s newsletter (if such option is provided on the website) to receive additional discounts on non-promotional products, as described in the Terms and Conditions under the section “coupons and discount vouchers.”

 

Information about Third-Party Partners of the Online Store LuxuryChess.eu


To deliver the ordered products from our website, we work with the courier company Speedy (DPD) for all of Bulgaria and EU countries where DPD delivers from Bulgaria. For this purpose, it is necessary to provide them with order information including: full name, contact phone, city/town, delivery address, and any additional details provided by the client regarding the delivery address.

For our website to function properly and to continuously improve the quality of our offered products, we use the following programs and web solutions, which may access your IP address and analyze your behavior on the webpage without identifying you as a physical person: Google Webmaster Tools and Google Analytics. If you do not agree with these conditions, you cannot fully use our site and should discontinue its use.

Consent

In order to process your personal data, you must give your consent by checking the mandatory box confirming that you are familiar with and accept our Privacy Policy. This checkbox is present on the pages where you submit personal data. Processing of personal data is also necessary for the purposes of the legitimate interests of the controller and third parties that are partners of LuxuryChess.eu and are described in these Privacy Policy terms.


Rights under GDPR

 

According to the General Data Protection Regulation (GDPR), you, as a subject whose personal data is collected and processed, have the right to exercise the following rights:

  • The right to request access to the personal data we administer about you if you have submitted such data to our system through orders, registration, email communication, or newsletter subscription.
  • The right to request correction if you believe there is an error in your collected personal data, providing the correct information.
  • The right to request deletion of your personal data or restriction of its processing by contacting the Data Controller.
  • The right to object – you may object to the processing of your personal data at any time.
  • The right to lodge a complaint with the Commission for Personal Data Protection, following the legal requirements for form and content.

 

Secure Encrypted Connection


To protect your personal data, the online store LuxuryChess.eu uses an encrypted connection through an SSL certificate.

 

Cookies Policy


Our site uses “cookies” to improve functionality and user experience. Information about your visits to this website may be collected and processed, such as the website you come from, the searches you perform, etc. This information will be used to improve the content of the website and for statistical purposes. For this process, cookies may be installed that collect certain information. A “cookie” is a small data element sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can configure your browser to notify you when you receive a cookie, allowing you to decide whether to accept it or not.